Field desk // Support
How can we help?
Choose the mailbox that matches the issue. These addresses are monitored and accept mail now.
App help
General support
Installation, sign-in, map, camera, upload, or account questions.
Privacy
Data request
Access, correction, deletion, unmapping, or privacy questions.
Urgent content
Safety or legal
Doxxing, dangerous location, impersonation, legal process, or rights concerns.
Security
Report a vulnerability
Describe the affected feature, impact, and safe reproduction steps. Do not send live credentials or private user data.
Before you send
- Include app version 1.0.0 and Android device/OS version when reporting a bug.
- Include the public record code, such as
ARC-0001, for a content request. - Do not email your passphrase, authentication token, twelve recovery words, precise location, or an original unsanitized photo.
- For account deletion, use the account-deletion instructions.
Known launch state
BUFFMAP is in a San Diego pilot. Google Play production availability will be linked from the homepage only after Google has approved and published the release.